The campus initiatives described in this workshop are informed by and seek to support the
mission and strategic priorities of Penn State University.
Equitable student outcomes are key metrics for assessing the quality of higher education institutions. To achieve equitable student outcomes, institutions have implemented a variety of innovative and evidenced-based interventions that transform the ways in which all students are supported, particularly low-income, first-generation, and students of color. Given that academic advising plays a critical role in achieving equitable student outcomes and a key component of the student success ecosystem, institutions have begun to implement data-driven, proactive advising and outreach interventions. Data-driven, proactive advising tools provide insight on equity gaps and identify students early in the semester who may benefit from proactive outreach.
While research supports the benefits of proactive advising on student outcomes such as improved retention and graduation rates, less is known about how institutions manage the organizational and cultural change required to facilitate the adoption of data-driven, proactive advising and outreach. Data-driven, proactive advising is a radical innovation that requires institutions to transform their advising strategy from a reactive framework in which advisors or students initiate contact when there is a problem, to a proactive framework in which an advisor leverages data to initiate contact with students to intervene early.
Therefore, the purpose of this workshop is two-fold. First, we will explore three tools – SmarterMeasure, Smart Track to Success, and Elevate – that are being used at Penn State University in online and residential contexts to inform data-driven, proactive advising and outreach to close equity gaps. Next this workshop will leverage Kurt Lewin’s three-stage change model and force field analysis to help participants analyze the restraining forces against adopting proactive advising and outreach (e.g., advisor workload, resistance, and lack of resources) and the driving forces that support the adoption of proactive advising and outreach (e.g., student success and retention).
We will be using the template attached below in breakout rooms during this workshop.(This template is derived from from Kaminski, J. (Winter, 2011). Theory applied to informatics – Lewin’s Change Theory. CJNI: Canadian Journal of Nursing Informatics, 6 (1), Editorial.
http://cjni.net/journal/?p=1210)